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Bentley Travel Services

We do the planning for you.

We do the planning for you.We do the planning for you.We do the planning for you.
Why should I use a travel agent?
Will I pay more if I book through a travel agency?

Frequently Asked Questions

Why should I use a travel advisor?

5 Reasons You Need to Use a Travel Advisor Now More Than Ever


Here are five essential ways that travel advisors help travelers get the most out of their vacation time.


1. Saves you precious time

For most people, time is their most precious resource, and we save travelers time – by qualifying the customer to present a short list of options that fit their needs rather than having to sort through and get overwhelmed by all the options. For example, making sure it’s the right kind of hotel for the client type – especially important in all-inclusive beach destinations where the clients will spend a lot of their time.


2. You’re given objective information

In a world where it seems there’s a corporate sponsor for everything, travel advisors are the consumer's last line of objectivity. Meaning that when a client looks at a website or speaks to a reservation agent directly ... let's say a cruise line, the consumer may not be aware that the cruise line may not be a good fit for them (for whatever reason, i.e., itinerary, value, style, etc.). Obviously, it goes without saying that the cruise line will not offer or suggest a competing product even if it is better for them.  “Thus, there is no objectivity when a consumer is in direct contact with a supplier. Ultimately, a good travel advisor will guide them to the cruise line or product that best fits their travel style, experience, and budget.


3. You have access to unadvertised discounts and special pricing

Because travel advisors have long-standing relationships with airlines, hotels, cruise lines, and tour companies, they can get discounts and special pricing for their clients that are not available to the general public, even online.
Many times, people unfamiliar with using the travel agent think they will pay more when engaging a travel advisor to help them plan an adventure. In fact, travel advisors have access to unpublished rates, which help save clients' money … Many times, we have exclusive benefits and perks to add - like a resort credit that would otherwise be forfeited.


4. Their first-hand experience gives you insider information

Travel advisors love to travel, giving them first-hand experiences and knowledge of destinations, airlines, hotels, and attractions around the world. It’s always better to connect with someone who has been there, done that.   If you hire a professional to do your taxes, remodel your kitchen, change your oil, and cut your hair, why wouldn’t you do the same for travel? 


5. Travel advisors are your advocate

Let’s be honest, sometimes when we travel, things go awry. A travel advisor is a real live person in your corner to arrange all of the important details of traveling, in addition to where you’ll go, where you’ll stay, and what you’ll do once there (passports, visas, entry requirements, travel insurance, deposits, special requests, schedule changes). Plus, they will handle anything unexpected that comes up on your behalf.


  

Remember, there is no substitute for personal connections. 


Will I pay more if I book through a travel agency?

By using a travel advisor, you are automatically privy to savings, special pricing, value-added amenities, and upgrades that you would not have access to otherwise. Hotels, airlines, and tour operators offer deals and packages that only registered travel advisors can take advantage of.   


Some services and special requests may require fees. If so, our fees are transparent. We can work within your budget, and we always focus on making sure that you get a solid value in return for our fees. 



When do I pay for my trip and do you have a payment plan?

You will be required to pay a minimum per person deposit at the time of your initial booking.  Additional interim payments can be made, and we will provide a suggested payment schedule. Final payment deadline will be provided with your initial receipt and are not flexible. Failure to pay in full by your final payment deadline may result in cancellation of your booking. Cancelled bookings may incur fees. You may file an insurance claim if you have purchased insurance and your cancellation is due to a covered reason. Travel insurance is optional, but highly recommended. You can purchase a policy through BTS. Cancellations may incur an administrative fee by Bentley Travel Services of $50 per an adult..


Group bookings (20 or more people or 10 or more rooms) payment terms are based on the contract negotiated for your group.


Some airfares or services must be paid in full at the time of booking.

What type of payment methods do you accept?

Bentley Travel Services accepts cash, major credit cards, debit cards, CashApp, Zelle, and PayPal. Please contact us about other forms of payment and payment related questions. Should you wish to charge your credit or debit card, we may require you to complete and sign a credit card authorization form.

Why buy travel insurance?

Why buy travel insurance?

   

  • You have to cancel your trip due to an unexpected event such as bad weather, an illness in the family, involuntary job loss or the financial default of your airline, cruise line or tour operator.


  • You have to return home early due to an unexpected emergency such as an illness or death in the family.


  • Your luggage is lost or delayed, forcing you to purchase necessary essentials, or prescription medications.


  • Your sporting, camping or adventure equipment is damaged or stolen.


  • You become ill or injured and learn that your health care plan doesn’t cover you outside the U.S.


  • You need an emergency medical evacuation due to an accident or sudden illness.


  • You run into flight delays and miss a portion of your trip or cruise.


  • You have to evacuate your resort due to an unexpected hurricane or storm.


  • You lose your passport, leaving you stranded abroad.


  • Your rental car is damaged leaving you responsible for the repair costs.

                   

Get An Insurance Quote

How do I get started?

Click below to complete our quote request form.  Please include any information that will help us to get to know you and your travel desires in the additional comment section so that we can better assist you in making your travel dreams a reality. 

                   

Request A Quote

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